You miss 100 percent of the shots you don’t take.

How you climb a mountain is more important than reaching the top.

It’s fine to celebrate success but it is more important to heed the lessons of failure.

It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.

Openly share and talk to people about your idea. Use their lack of interest or doubt to fuel your motivation to make it happen.

Get big quietly, so you don’t tip off potential competitors.

What do you need to start a business? Three simple things: know your product better than anyone, know your customer, and have a burning desire to succeed.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Rarely have I seen a situation where doing less than the other guy is a good strategy.

It’s almost always harder to raise capital than you thought it would be, and it always takes longer. So plan for that.